How are we doing?

We encourage everyone to give feedback, both positive and negative, about their experience with us. This helps us to develop and improve our service.

Please let the management know if any member of the TSC team treats you disrespectfully, does not respond to your requests for assistance, does not give you feedback on your case or asks you to pay in cash for any service.

We commit to reviewing all complaints within two working days and responding to your complaint within five working days.

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